diff --git a/ruoyi-admin/src/main/resources/templates/customer/service/index.html b/ruoyi-admin/src/main/resources/templates/customer/service/index.html
index e95bf716..f0d10d16 100644
--- a/ruoyi-admin/src/main/resources/templates/customer/service/index.html
+++ b/ruoyi-admin/src/main/resources/templates/customer/service/index.html
@@ -200,6 +200,26 @@
             font-size: 11px;
         }
         
+        /* 闪烁动画样式 */
+        @keyframes blink {
+            0% { background-color: inherit; }
+            50% { background-color: #ff4d4f; }
+            100% { background-color: inherit; }
+        }
+        
+        .blink-notification {
+            animation: blink 1s ease-in-out infinite;
+        }
+        
+        .manual-service-panel.blink-notification {
+            animation: blink 1s ease-in-out 5;
+        }
+        
+        .panel-header.blink-notification {
+            animation: blink 1s ease-in-out 5;
+            color: #fff !important;
+        }
+        
         /* 会话分隔符样式 */
         .session-separator {
             margin: 20px 0;
@@ -540,6 +560,8 @@
                 console.log('[SUCCESS] 收到转人工请求通知:', message);
                 console.log('[DEBUG] 开始刷新转人工请求列表...');
                 loadManualRequests();
+                // 添加闪烁动画效果
+                triggerManualRequestBlink();
                 // 显示通知
                 console.log('[DEBUG] 显示转人工请求通知...');
                 if (typeof $.modal !== 'undefined') {
@@ -955,6 +977,9 @@
     
     // 接受转人工请求
     function acceptManualRequest(requestId) {
+        // 停止闪烁动画
+        stopManualRequestBlink();
+        
         $.post('/customer/service/manual-requests/' + requestId + '/accept', function(data) {
             if (data.code === 0) {
                 layer.msg('已接受转人工请求');
@@ -1003,6 +1028,9 @@
     
     // 拒绝转人工请求
     function rejectManualRequest(requestId) {
+        // 停止闪烁动画
+        stopManualRequestBlink();
+        
         $.post('/customer/service/manual-requests/' + requestId + '/reject', function(data) {
             if (data.code === 0) {
                 layer.msg('已拒绝转人工请求');
@@ -1075,6 +1103,41 @@
         input.setSelectionRange(start + emoji.length, start + emoji.length);
     }
     
+    // 触发转人工请求闪烁动画
+    function triggerManualRequestBlink() {
+        console.log('[DEBUG] 触发转人工请求闪烁动画');
+        
+        // 为转人工请求面板添加闪烁类
+        $('.manual-service-panel').addClass('blink-notification');
+        $('.panel-header').addClass('blink-notification');
+        
+        // 5秒后自动移除闪烁效果
+        setTimeout(function() {
+            $('.manual-service-panel').removeClass('blink-notification');
+            $('.panel-header').removeClass('blink-notification');
+            console.log('[DEBUG] 转人工请求闪烁动画已停止');
+        }, 5000);
+    }
+    
+    // 停止转人工请求闪烁动画
+    function stopManualRequestBlink() {
+        $('.manual-service-panel').removeClass('blink-notification');
+        $('.panel-header').removeClass('blink-notification');
+        console.log('[DEBUG] 手动停止转人工请求闪烁动画');
+    }
+    
+    // 为转人工请求面板添加点击事件，点击时停止闪烁
+     $(document).ready(function() {
+         $('.manual-service-panel').on('click', function() {
+             stopManualRequestBlink();
+         });
+         
+         // 为转人工请求项添加点击事件，处理请求时停止闪烁
+         $(document).on('click', '.manual-request-item', function() {
+             stopManualRequestBlink();
+         });
+     });
+    
     // 文件上传
     function uploadFile() {
         layer.msg('文件上传功能开发中...');