761 lines
38 KiB
Vue
761 lines
38 KiB
Vue
<template>
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<page-meta :page-style="'overflow:'+(ifShowPageMeta?'hidden':'visible')"></page-meta>
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<view>
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<!-- 顶部操作条 -->
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<cu-custom :bgColor="'bg-main-color'" :isBack="true">
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<block slot="backText">返回</block>
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<block slot="content">服务订单详情</block>
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</cu-custom>
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<!-- 任务进度跟踪 -->
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<view v-if="servDetail.orderStatus === 3" class="bg-white margin-lr-sm padding-lr padding-bottom margin-top-sm">
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<uni-collapse v-model="value">
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<uni-collapse-item :open="true">
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<template v-slot:title>
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<view class="cu-bar">
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<view class="action bar-first-action">
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<text class="cuIcon-titles text-main-color"></text> 任务进度跟踪
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</view>
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</view>
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</template>
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<view class="cu-timeline">
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<view class="cu-item text-main-color" v-for="(item, index) in servDetail.taskTraceLine">
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<view class="content shadow-blur" :class="index === 0 ? 'bg-main-color light' : 'bg-gray'">
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<text class="margin-right">{{item.time}}</text>
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<text>{{item.action}}</text>
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</view>
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</view>
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</view>
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</uni-collapse-item>
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</uni-collapse>
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</view>
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<!-- 服务单概况 -->
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<view class="bg-white margin-lr-sm margin-top-sm padding">
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<view class="flex align-center">
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<text class="text-xl margin-right">{{servDetail.goodsName}}</text>
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<view class='cu-tag bg-purple radius light margin-right-sm' v-if="servDetail.orderStatus === 5">已完成</view>
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<view class='cu-tag bg-purple radius light margin-right-sm' v-if="servDetail.orderStatus === 4">确认中</view>
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<view class='cu-tag bg-purple radius light margin-right-sm' v-if="servDetail.orderStatus === 3">服务中</view>
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<view class='cu-tag bg-purple radius light margin-right-sm' v-if="servDetail.orderStatus === 2">待上门</view>
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<view class='cu-tag bg-purple radius light margin-right-sm' v-if="servDetail.orderStatus === 1">未约/未排</view>
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</view>
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<!-- <view class="margin-top-sm">
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<view v-for="(item, index) in servDetail.mainServOrder.orderTag" class='cu-tag radius margin-right-sm'>
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{{item}}</view>
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</view> -->
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<view class="margin-top-sm">
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<text class="cuIcon-location text-main-color margin-right-xs"></text>
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<text>服务地址：{{servDetail.address}}</text>
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</view>
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<view class="margin-top-sm">
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<text class="cuIcon-people text-main-color margin-right-xs"></text>
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<text class="margin-right-sm">客户：{{servDetail.customerName}}</text>
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<text>{{servDetail.customerPhone.substring(0, 3) + "****" + servDetail.customerPhone.substring(7)}}</text>
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<button class="cu-btn line-main-color sm" @click="makeCustomerPhoneCall(servDetail)">拨打</button>
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</view>
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<view class="margin-top-sm" v-if="servDetail.orderDetailId">
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<text class="cuIcon-friendfamous text-main-color margin-right-xs"></text>
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<text class="margin-right-sm">派单公司：{{servDetail.masterCompanyName}}</text>
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<text class="margin-right-xs">{{servDetail.masterWorkerPhone}}</text>
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<button class="cu-btn line-main-color sm" @click="makePhoneCall(servDetail.masterWorkerPhone)">拨打</button>
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</view>
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<view class="margin-top-sm">
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<text class="cuIcon-time text-main-color margin-right-xs"></text>
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<text v-if="servDetail.expectTimeEndFront">预约时间：{{servDetail.expectTimeStartFront + '~' + servDetail.expectTimeEndFront}}</text>
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<text v-else>预约时间：{{servDetail.expectTimeStartFront}}</text>
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</view>
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<!-- <view class="margin-top-sm">
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<text class="cuIcon-time text-main-color margin-right-xs"></text>
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<text>排单时间：{{servDetail.mainServOrder.boodTime}}</text>
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</view> -->
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<view class="margin-top-sm" v-if="servDetail.orderDetailId != null && servDetail.orderStatus >= 3">
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<text class="cuIcon-time text-main-color margin-right-xs"></text>
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<text>上门时间：{{servDetail.workBeginTime}}</text>
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</view>
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<view class="margin-top-sm" v-if="servDetail.orderDetailId == null && servDetail.orderMode == '02'">
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<text class="cuIcon-moneybag text-main-color margin-right-xs"></text>
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<text>订单金额：</text>
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<text class="text-price">{{servDetail.totalMoney}}</text>
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</view>
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<view class="margin-top-sm" v-if="servDetail.customerRemark">
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<text class="cuIcon-message text-main-color margin-right-xs"></text>
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<text>备注：{{servDetail.customerRemark}}</text>
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</view>
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<view class="margin-top-sm">
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<text class="cuIcon-moneybag text-main-color margin-right-xs"></text>
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<text>服务金额：</text>
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<text class="text-price" v-if="servDetail.orderDetailId != null">{{servDetail.payMoney}}</text>
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<text class="text-price" v-else>{{servDetail.serverMoney}}</text>
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</view>
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<view class="text-sm text-gray margin-left-lg"
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v-if="servDetail.orderDetailId != null && servDetail.timeout == 1">
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<text>加减费用：<text class="text-price margin-top-xs">-3</text>
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[
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<text v-if="servDetail.orderStatus === 0">接单</text>
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<text v-else-if="servDetail.orderStatus === 1">预约</text>
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<text v-else-if="servDetail.orderStatus === 2">上门</text>
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<text v-else-if="servDetail.orderStatus === 3">完单</text>
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超时]
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</text>
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</view>
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<view class="text-sm text-gray margin-left-lg" v-if="servDetail.orderDetailId != null && servDetail.financialChangeRecords != null"
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v-for="(item, index) in servDetail.financialChangeRecords">
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<text v-if="item.payStatus === 1">加减费用：<text class="text-price margin-top-xs">+{{item.changeMoney}}</text>[订单加价]</text>
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</view>
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</view>
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<!-- 待服务列 -->
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<view class="bg-white margin-lr-sm padding-lr padding-bottom margin-top-sm">
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<view class="cu-bar solid-bottom">
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<view class="action bar-first-action">
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<text class="cuIcon-titles text-main-color"></text> 商品信息
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</view>
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</view>
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<view class="margin-top-sm">
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<product-picked :product="servDetail" :pickedList="servDetail.standardList" :columnTitleArr="servingColumnHeaders" :valFieldArr="servingValFields"></product-picked>
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</view>
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</view>
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<!-- 加价记录 子单详情展示 -->
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<view v-if="servDetail.orderDetailId != null && servDetail.financialChangeRecords && servDetail.financialChangeRecords.length > 0" class="bg-white margin-lr-sm padding-lr padding-bottom margin-top-sm">
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<view class="cu-bar solid-bottom">
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<view class="action bar-first-action">
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<text class="cuIcon-titles text-main-color"></text> 加价记录
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</view>
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</view>
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<view class="padding-tb-sm" v-for="(changeRecord, changeRecordIndex) in servDetail.financialChangeRecords">
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<view>
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<text>加价金额：</text>
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<text>{{changeRecord.changeMoney}}</text>
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</view>
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<view>
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<text>加价备注：</text>
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<text v-if="changeRecord.remark">{{changeRecord.remark}}</text>
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</view>
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</view>
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</view>
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<!-- 完工图片 子单详情展示 -->
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<view v-if="servDetail.orderDetailId != null && servDetail.orderStatus > 3 && servDetail.finishImgList && servDetail.finishImgList.length" class="bg-white margin-lr-sm padding-lr padding-bottom margin-top-sm">
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<view class="cu-bar solid-bottom">
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<view class="action bar-first-action">
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<text class="cuIcon-titles text-main-color"></text> 完工图片
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</view>
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</view>
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<view class="grid col-3 grid-square flex-sub margin-top-sm">
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<view class="bg-img" v-for="(imgUrl, index) in servDetail.finishImgList" :key="index">
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<image :src="imgUrl" @tap="viewImage($event, [imgUrl])" :data-url="imgUrl" mode="aspectFill"></image>
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</view>
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</view>
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<view>
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<text>备注：{{servDetail.workerRemark}}</text>
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</view>
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</view>
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<view class="bg-white margin-lr-sm padding-lr padding-bottom margin-top-sm" v-if="servDetail.orderDetailId != null && servDetail.afterServiceRecordList && servDetail.afterServiceRecordList.length > 0">
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<view class="cu-bar solid-bottom">
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<view class="action bar-first-action">
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<text class="cuIcon-titles text-main-color"></text> 售后记录
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</view>
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</view>
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<view v-for="(afterServiceRecord, afterServiceRecordIndex) in servDetail.afterServiceRecordList">
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<view v-if="afterServiceRecord.createBy == 1" class="padding-tb-sm solid-top">
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<view class='cu-tag bg-main-color radius light'>售后发起中</view>
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<view v-if="afterServiceRecord.operType === 1">
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<view class="text-gray text-sm margin-bottom-xs">退单退款已提交至商家，其最大时限24小时内需完成操作！</view>
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<view class="flex justify-start align-end">
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<text>退款申请：</text>
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<uni-countdown :show-colon="false" :backgroundColor="'#eee'"
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:day="$dateUtil.countDownDiff($dateUtil.addHours(afterServiceRecord.createTime, 24)).day"
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:hour="$dateUtil.countDownDiff($dateUtil.addHours(afterServiceRecord.createTime, 24)).hour"
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:minute="$dateUtil.countDownDiff($dateUtil.addHours(afterServiceRecord.createTime, 24)).min"
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:second="$dateUtil.countDownDiff($dateUtil.addHours(afterServiceRecord.createTime, 24)).seconds">
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</uni-countdown>
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</view>
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<view>
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<text>退款金额：</text>
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<text>{{afterServiceRecord.refund}}</text>
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</view>
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<view>
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<text>退款原因：</text>
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<text v-if="afterServiceRecord.customerReasonType === 1">上门/服务不守时</text>
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<text v-else-if="afterServiceRecord.customerReasonType === 2">态度不友好，无法继续</text>
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<text v-else-if="afterServiceRecord.customerReasonType === 3">服务效果差，未达到合格</text>
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<text v-else-if="afterServiceRecord.customerReasonType === 4">技能水平问题，未妥善完成</text>
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<text v-else-if="afterServiceRecord.customerReasonType === 5">要求加费用，费用不合理</text>
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<text v-else-if="afterServiceRecord.customerReasonType === 6">订单拖太久了</text>
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<text v-else-if="afterServiceRecord.customerReasonType === 7">超了些服务内容，师傅不接受</text>
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<text v-else-if="afterServiceRecord.customerReasonType === 8">客户/我时间不方便了</text>
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<text v-else-if="afterServiceRecord.customerReasonType === 9">客户/我已让别的师傅服务了</text>
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</view>
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<view>
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<text>具体原因：</text>
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<text v-if="afterServiceRecord.customerReason">{{afterServiceRecord.customerReason}}</text>
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</view>
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<view class="grid col-3 grid-square flex-sub margin-top-sm">
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<view class="bg-img" v-for="(imgObj, imgIndex) in afterServiceRecord.imgsList"
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:key="imgIndex" v-if="imgObj.imgUploadBy === 1">
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<image :src="imgObj.imgUrl" @tap="viewImage($event, [imgObj.imgUrl])"
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:data-url="imgObj.imgUrl" mode="aspectFill"></image>
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</view>
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</view>
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<view>
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<text class="text-red" v-if="!item.isOnlyServ && item.payMoney < afterServiceRecord.refund">警报：退单金额大于该师傅接单金额，但客户发起的退款金额有效，您需介入处理，如让接单师傅系统上操作同意退款，系统最大按该单派单额退回客户，其余需人工处理！如属于师傅责任引起的退单，建议重做，重做后让客户撤消退单！</text>
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</view>
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</view>
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<view v-else-if="afterServiceRecord.operType === 2">
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<view class="text-gray text-sm margin-bottom-xs">售后已提交至商家，其最大时限24小时内需完成操作！</view>
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<view class="flex justify-start align-end">
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<text>待处理售后：</text>
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<uni-countdown :show-colon="false" :backgroundColor="'#eee'"
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:day="$dateUtil.countDownDiff($dateUtil.addHours(afterServiceRecord.createTime, 24)).day"
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:hour="$dateUtil.countDownDiff($dateUtil.addHours(afterServiceRecord.createTime, 24)).hour"
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:minute="$dateUtil.countDownDiff($dateUtil.addHours(afterServiceRecord.createTime, 24)).min"
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:second="$dateUtil.countDownDiff($dateUtil.addHours(afterServiceRecord.createTime, 24)).seconds">
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</uni-countdown>
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</view>
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<view>
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<text>售后原因：</text>
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<text v-if="afterServiceRecord.customerReasonType === 1">上门/服务不守时</text>
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<text v-else-if="afterServiceRecord.customerReasonType === 2">态度不友好，无法继续</text>
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<text v-else-if="afterServiceRecord.customerReasonType === 3">服务效果差，未达到合格</text>
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<text v-else-if="afterServiceRecord.customerReasonType === 4">技能水平问题，未妥善完成</text>
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<text v-else-if="afterServiceRecord.customerReasonType === 5">要求加费用，费用不合理</text>
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<text v-else-if="afterServiceRecord.customerReasonType === 6">订单拖太久了</text>
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<text v-else-if="afterServiceRecord.customerReasonType === 7">超了些服务内容，师傅不接受</text>
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<text v-else-if="afterServiceRecord.customerReasonType === 8">客户/我时间不方便了</text>
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<text v-else-if="afterServiceRecord.customerReasonType === 9">客户/我已让别的师傅服务了</text>
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</view>
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<view>
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<text>具体原因：</text>
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<text v-if="afterServiceRecord.customerReason">{{afterServiceRecord.customerReason}}</text>
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</view>
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<view class="grid col-3 grid-square flex-sub margin-top-sm">
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<view class="bg-img" v-for="(imgObj, imgIndex) in afterServiceRecord.imgsList"
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:key="imgIndex" v-if="imgObj.imgUploadBy === 1">
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<image :src="imgObj.imgUrl" @tap="viewImage($event, [imgObj.imgUrl])"
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:data-url="imgObj.imgUrl" mode="aspectFill"></image>
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</view>
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</view>
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</view>
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</view>
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<view v-if="afterServiceRecord.updateBy == 2" class="padding-tb-sm solid-top">
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<view class='cu-tag bg-main-color radius light'>师傅反馈</view>
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<view v-if="afterServiceRecord.operType === 1">
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<view class="margin-top-xs">
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<text>师傅反馈结果：</text>
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<text v-if="afterServiceRecord.workerFeedbackResult === 0">拒绝</text>
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<text v-else-if="afterServiceRecord.workerFeedbackResult === 1">同意</text>
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<text v-else-if="afterServiceRecord.workerFeedbackResult === 2">重新上门</text>
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</view>
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<view v-if="afterServiceRecord.workerFeedbackResult === 1">
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<text>同意退款金额：</text>
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<text>{{afterServiceRecord.agreedRefund ? afterServiceRecord.agreedRefund : afterServiceRecord.refund}}</text>
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</view>
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<view v-if="afterServiceRecord.workerFeedbackResult !== 2">
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<text>师傅反馈：</text>
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<text v-if="afterServiceRecord.workerFeedbackReasonType === 1">客户原因</text>
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<text v-else-if="afterServiceRecord.workerFeedbackReasonType === 2">师傅原因</text>
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<text v-else>其他</text>
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<text
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v-if="afterServiceRecord.workerFeedbackReason">{{"，" + afterServiceRecord.workerFeedbackReason}}</text>
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</view>
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<view class="grid col-3 grid-square flex-sub margin-top-sm">
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<view class="bg-img" v-for="(imgObj, imgIndex) in afterServiceRecord.imgsList"
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:key="imgIndex" v-if="imgObj.imgUploadBy === 2">
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<image :src="imgObj.imgUrl" @tap="viewImage($event, [imgObj.imgUrl])"
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:data-url="imgObj.imgUrl" mode="aspectFill"></image>
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</view>
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</view>
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</view>
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<view v-else-if="afterServiceRecord.operType === 2">
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<view class="margin-top-xs">
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<text>师傅反馈结果：</text>
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<text v-if="afterServiceRecord.workerFeedbackResult === 0">拒绝</text>
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<text v-else-if="afterServiceRecord.workerFeedbackResult === 1">同意</text>
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<text v-else-if="afterServiceRecord.workerFeedbackResult === 2">重新上门</text>
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</view>
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<view v-if="afterServiceRecord.workerFeedbackResult !== 2">
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<text>师傅反馈：</text>
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<text v-if="afterServiceRecord.workerFeedbackReasonType === 1">客户原因</text>
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<text v-else-if="afterServiceRecord.workerFeedbackReasonType === 2">师傅原因</text>
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<text v-else>其他</text>
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<text
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v-if="afterServiceRecord.workerFeedbackReason">{{"，" + afterServiceRecord.workerFeedbackReason}}</text>
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</view>
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<view class="grid col-3 grid-square flex-sub margin-top-sm">
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<view class="bg-img" v-for="(imgObj, imgIndex) in afterServiceRecord.imgsList"
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:key="imgIndex" v-if="imgObj.imgUploadBy === 2">
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<image :src="imgObj.imgUrl" @tap="viewImage($event, [imgObj.imgUrl])"
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:data-url="imgObj.imgUrl" mode="aspectFill"></image>
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</view>
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</view>
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</view>
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</view>
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<view v-if="afterServiceRecord.customerFinalCheck != null" class="padding-tb-sm solid-top">
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<view class='cu-tag bg-main-color radius light'>客户最终确认</view>
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<view class="margin-top-xs">{{afterServiceRecord.customerFinalCheck === 1 ? '同意' : '不同意'}}
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</view>
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<view class="text-red" v-if="afterServiceRecord.customerFinalCheck === 0">订单交由平台协商处理</view>
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<view v-else-if="afterServiceRecord.customerFinalCheck === 1">
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<view v-if="afterServiceRecord.originalRefund > 0">
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<view>
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<text>本单退款，系统已发起按客户支付的帐户原路退回</text>
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<text class="text-red">{{afterServiceRecord.originalRefund}}</text>
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<text>元，银行按工作日退款，节假日顺延到帐。遇客户问询，请其耐心等待，到账时会在客户端”客户最终确认“处有到账时间。</text>
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</view>
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<view>退款支付到账：{{afterServiceRecord.refundApplyTime}}</view>
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</view>
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<view v-else-if="afterServiceRecord.originalRefund == 0 && servDetail.payStatus == 0">
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<text>本单未支付，实际退回0.00元</text>
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</view>
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</view>
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</view>
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</view>
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</view>
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<!-- 完成记录 主单详情展示 -->
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<view v-if="servDetail.orderDetailId == null" class="bg-white margin-lr-sm padding-lr padding-bottom margin-top-sm" v-for="(item, index) in servDetail.orderStandardDetailList">
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<view class="cu-bar solid-bottom">
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<view class="action bar-first-action">
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<text class="cuIcon-titles text-main-color"></text> 服务记录
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</view>
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<view>
|
||
<view class="cu-btn sm bg-main-color margin-right-sm shadow-blur" v-if="[0,1,2,3].indexOf(item.orderStatus) >= 0" @click="rejectDetailOrder(item)">撤单</view>
|
||
<view class='cu-tag bg-purple radius light margin-right-sm' v-if="item.orderStatus === 5">已完成</view>
|
||
<view class='cu-tag bg-purple radius light margin-right-sm' v-if="item.orderStatus === 4">待确认</view>
|
||
<view class='cu-tag bg-purple radius light margin-right-sm' v-if="item.orderStatus === 3">服务中</view>
|
||
<view class='cu-tag bg-purple radius light margin-right-sm' v-if="item.orderStatus === 2">待上门</view>
|
||
<view class='cu-tag bg-purple radius light margin-right-sm' v-if="item.orderStatus === 1">未约/未排</view>
|
||
<view class='cu-tag bg-purple radius light margin-right-sm' v-if="item.orderStatus === 0">待接单</view>
|
||
</view>
|
||
<!-- <view class='cu-tag bg-purple radius light margin-right-sm' v-if="item.orderStatus > 3">{{item.workFinishTime}}</view> -->
|
||
</view>
|
||
<view class="margin-top-sm">
|
||
<view class="float-left" v-for="(afterServiceRecord, afterServiceRecordIndex) in item.afterServiceRecordList">
|
||
<view v-if="afterServiceRecord.createBy && !afterServiceRecord.updateBy" class='cu-tag margin-right-xs radius line-red margin-top-xs'>售后发起中</view>
|
||
<view v-if="afterServiceRecord.workerFeedbackResult == 1 && afterServiceRecord.customerFinalCheck == null" class='cu-tag margin-right-xs radius line-main-color margin-top-xs'>售后已同意</view>
|
||
<view v-if="afterServiceRecord.workerFeedbackResult == 0 && afterServiceRecord.customerFinalCheck == null" class='cu-tag margin-right-xs radius line-red margin-top-xs'>售后已拒绝</view>
|
||
<view v-if="afterServiceRecord.customerFinalCheck == 0" class='cu-tag margin-right-xs radius line-red margin-top-xs'>售后纠纷中</view>
|
||
<view v-if="afterServiceRecord.customerFinalCheck == 1" class='cu-tag margin-right-xs radius line-main-color margin-top-xs'>售后已完成</view>
|
||
</view>
|
||
<view v-if="item.timeout == 1" class="float-left">
|
||
<view v-if="item.orderStatus === 0" class='cu-tag margin-right-xs radius line-red margin-top-xs'>超时未接单</view>
|
||
<view v-else-if="item.orderStatus === 1" class='cu-tag margin-right-xs radius line-red margin-top-xs'>超时未预约</view>
|
||
<view v-else-if="item.orderStatus === 2" class='cu-tag margin-right-xs radius line-red margin-top-xs'>超时未上门</view>
|
||
<view v-else-if="item.orderStatus === 3" class='cu-tag margin-right-xs radius line-red margin-top-xs'>超时未完单</view>
|
||
</view>
|
||
</view>
|
||
<view class="float-clear"></view>
|
||
<view class="margin-top-sm">师傅：{{item.workerName}}</view>
|
||
<view class="margin-top-sm">
|
||
<text class="margin-right-xs">联系方式：{{item.workerPhone}}</text>
|
||
<button class="cu-btn line-main-color sm" @click="makePhoneCall(item.workerPhone)">拨打</button>
|
||
</view>
|
||
<view class="margin-top-sm">
|
||
服务金额：
|
||
<text class="text-price">{{item.payMoney}}</text>
|
||
</view>
|
||
<view class="margin-top-sm" v-if="item.expectTimeEndFront">预约时间：{{item.expectTimeStartFront + '~' + item.expectTimeEndFront}}</view>
|
||
<view class="margin-top-sm" v-else>预约时间：{{item.expectTimeStartFront}}</view>
|
||
<view class="margin-top-sm" v-if="item.orderStatus >= 3">上门时间：{{item.workBeginTime}}</view>
|
||
<view class="margin-top-sm" v-if="item.orderStatus >= 4">完成时间：{{item.workFinishTime}}</view>
|
||
<view class="margin-top-sm">
|
||
<product-picked :pickedList="item.orderStandardList" :columnTitleArr="servedColumnHeaders" :valFieldArr="servedValFields"></product-picked>
|
||
</view>
|
||
<view v-if="item.financialChangeRecord && item.financialChangeRecord.length > 0" class="bg-white">
|
||
<view class="cu-bar solid-bottom">
|
||
<view class="action bar-first-action">
|
||
<text class="cuIcon-title text-main-color"></text> 加价记录
|
||
</view>
|
||
</view>
|
||
<view class="padding-tb-sm" v-for="(changeRecord, changeRecordIndex) in item.financialChangeRecord">
|
||
<view>
|
||
<text>加价金额：</text>
|
||
<text>{{changeRecord.changeMoney}}</text>
|
||
</view>
|
||
<view>
|
||
<text>加价备注：</text>
|
||
<text v-if="changeRecord.remark">{{changeRecord.remark}}</text>
|
||
</view>
|
||
</view>
|
||
</view>
|
||
<view v-if="servDetail.orderStatus > 3 && item.finishImgList && item.finishImgList.length" class="bg-white">
|
||
<view class="cu-bar solid-bottom">
|
||
<view class="action bar-first-action">
|
||
<text class="cuIcon-title text-main-color"></text> 完工图片
|
||
</view>
|
||
</view>
|
||
<view class="grid col-3 grid-square flex-sub margin-top-sm">
|
||
<view class="bg-img" v-for="(imgUrl, index) in item.finishImgList" :key="index">
|
||
<image :src="imgUrl" @tap="viewImage($event, [imgUrl])" :data-url="imgUrl" mode="aspectFill">
|
||
</image>
|
||
</view>
|
||
</view>
|
||
<view>
|
||
<text>备注：{{item.remark}}</text>
|
||
</view>
|
||
</view>
|
||
<view v-if="item.afterServiceRecordList && item.afterServiceRecordList.length" class="bg-white">
|
||
<view class="cu-bar">
|
||
<view class="action bar-first-action">
|
||
<text class="cuIcon-title text-main-color"></text>
|
||
{{item.afterServiceRecordList[0].operType === 1 ? '退款记录' : '售后记录'}}
|
||
</view>
|
||
</view>
|
||
<view v-for="(afterServiceRecord, afterServiceRecordIndex) in item.afterServiceRecordList">
|
||
<view v-if="afterServiceRecord.createBy == 1" class="padding-tb-sm solid-top">
|
||
<view class='cu-tag bg-main-color radius light'>售后发起中</view>
|
||
<view v-if="afterServiceRecord.operType === 1">
|
||
<view class="text-gray text-sm margin-bottom-xs">退单退款已提交至商家，其最大时限24小时内需完成操作！</view>
|
||
<view class="flex justify-start align-end">
|
||
<text>退款申请：</text>
|
||
<uni-countdown :show-colon="false" :backgroundColor="'#eee'"
|
||
:day="$dateUtil.countDownDiff($dateUtil.addHours(afterServiceRecord.createTime, 24)).day"
|
||
:hour="$dateUtil.countDownDiff($dateUtil.addHours(afterServiceRecord.createTime, 24)).hour"
|
||
:minute="$dateUtil.countDownDiff($dateUtil.addHours(afterServiceRecord.createTime, 24)).min"
|
||
:second="$dateUtil.countDownDiff($dateUtil.addHours(afterServiceRecord.createTime, 24)).seconds">
|
||
</uni-countdown>
|
||
</view>
|
||
<view>
|
||
<text>退款金额：</text>
|
||
<text>{{afterServiceRecord.refund}}</text>
|
||
</view>
|
||
<view>
|
||
<text>退款原因：</text>
|
||
<text v-if="afterServiceRecord.customerReasonType === 1">上门/服务不守时</text>
|
||
<text v-else-if="afterServiceRecord.customerReasonType === 2">态度不友好，无法继续</text>
|
||
<text v-else-if="afterServiceRecord.customerReasonType === 3">服务效果差，未达到合格</text>
|
||
<text v-else-if="afterServiceRecord.customerReasonType === 4">技能水平问题，未妥善完成</text>
|
||
<text v-else-if="afterServiceRecord.customerReasonType === 5">要求加费用，费用不合理</text>
|
||
<text v-else-if="afterServiceRecord.customerReasonType === 6">订单拖太久了</text>
|
||
<text v-else-if="afterServiceRecord.customerReasonType === 7">超了些服务内容，师傅不接受</text>
|
||
<text v-else-if="afterServiceRecord.customerReasonType === 8">客户/我时间不方便了</text>
|
||
<text v-else-if="afterServiceRecord.customerReasonType === 9">客户/我已让别的师傅服务了</text>
|
||
</view>
|
||
<view>
|
||
<text>具体原因：</text>
|
||
<text v-if="afterServiceRecord.customerReason">{{afterServiceRecord.customerReason}}</text>
|
||
</view>
|
||
<view class="grid col-3 grid-square flex-sub margin-top-sm">
|
||
<view class="bg-img" v-for="(imgObj, imgIndex) in afterServiceRecord.imgsList"
|
||
:key="imgIndex" v-if="imgObj.imgUploadBy === 1">
|
||
<image :src="imgObj.imgUrl" @tap="viewImage($event, [imgObj.imgUrl])"
|
||
:data-url="imgObj.imgUrl" mode="aspectFill"></image>
|
||
</view>
|
||
</view>
|
||
<view>
|
||
<text class="text-red" v-if="!item.isOnlyServ && item.payMoney < afterServiceRecord.refund">警报：退单金额大于该师傅接单金额，但客户发起的退款金额有效，您需介入处理，如让接单师傅系统上操作同意退款，系统最大按该单派单额退回客户，其余需人工处理！如属于师傅责任引起的退单，建议重做，重做后让客户撤消退单！</text>
|
||
</view>
|
||
</view>
|
||
<view v-else-if="afterServiceRecord.operType === 2">
|
||
<view class="text-gray text-sm margin-bottom-xs">售后已提交至商家，其最大时限24小时内需完成操作！</view>
|
||
<view class="flex justify-start align-end">
|
||
<text>待处理售后：</text>
|
||
<uni-countdown :show-colon="false" :backgroundColor="'#eee'"
|
||
:day="$dateUtil.countDownDiff($dateUtil.addHours(afterServiceRecord.createTime, 24)).day"
|
||
:hour="$dateUtil.countDownDiff($dateUtil.addHours(afterServiceRecord.createTime, 24)).hour"
|
||
:minute="$dateUtil.countDownDiff($dateUtil.addHours(afterServiceRecord.createTime, 24)).min"
|
||
:second="$dateUtil.countDownDiff($dateUtil.addHours(afterServiceRecord.createTime, 24)).seconds">
|
||
</uni-countdown>
|
||
</view>
|
||
<view>
|
||
<text>售后原因：</text>
|
||
<text v-if="afterServiceRecord.customerReasonType === 1">上门/服务不守时</text>
|
||
<text v-else-if="afterServiceRecord.customerReasonType === 2">态度不友好，无法继续</text>
|
||
<text v-else-if="afterServiceRecord.customerReasonType === 3">服务效果差，未达到合格</text>
|
||
<text v-else-if="afterServiceRecord.customerReasonType === 4">技能水平问题，未妥善完成</text>
|
||
<text v-else-if="afterServiceRecord.customerReasonType === 5">要求加费用，费用不合理</text>
|
||
<text v-else-if="afterServiceRecord.customerReasonType === 6">订单拖太久了</text>
|
||
<text v-else-if="afterServiceRecord.customerReasonType === 7">超了些服务内容，师傅不接受</text>
|
||
<text v-else-if="afterServiceRecord.customerReasonType === 8">客户/我时间不方便了</text>
|
||
<text v-else-if="afterServiceRecord.customerReasonType === 9">客户/我已让别的师傅服务了</text>
|
||
</view>
|
||
<view>
|
||
<text>具体原因：</text>
|
||
<text v-if="afterServiceRecord.customerReason">{{afterServiceRecord.customerReason}}</text>
|
||
</view>
|
||
<view class="grid col-3 grid-square flex-sub margin-top-sm">
|
||
<view class="bg-img" v-for="(imgObj, imgIndex) in afterServiceRecord.imgsList"
|
||
:key="imgIndex" v-if="imgObj.imgUploadBy === 1">
|
||
<image :src="imgObj.imgUrl" @tap="viewImage($event, [imgObj.imgUrl])"
|
||
:data-url="imgObj.imgUrl" mode="aspectFill"></image>
|
||
</view>
|
||
</view>
|
||
</view>
|
||
</view>
|
||
<view v-if="afterServiceRecord.updateBy == 2" class="padding-tb-sm solid-top">
|
||
<view class='cu-tag bg-main-color radius light'>师傅反馈</view>
|
||
<view v-if="afterServiceRecord.operType === 1">
|
||
<view class="margin-top-xs">
|
||
<text>师傅反馈结果：</text>
|
||
<text v-if="afterServiceRecord.workerFeedbackResult === 0">拒绝</text>
|
||
<text v-else-if="afterServiceRecord.workerFeedbackResult === 1">同意</text>
|
||
<text v-else-if="afterServiceRecord.workerFeedbackResult === 2">重新上门</text>
|
||
</view>
|
||
<view v-if="afterServiceRecord.workerFeedbackResult === 1">
|
||
<text>同意退款金额：</text>
|
||
<text>{{afterServiceRecord.agreedRefund ? afterServiceRecord.agreedRefund : afterServiceRecord.refund}}</text>
|
||
</view>
|
||
<view v-if="afterServiceRecord.workerFeedbackResult !== 2">
|
||
<text>师傅反馈：</text>
|
||
<text v-if="afterServiceRecord.workerFeedbackReasonType === 1">客户原因</text>
|
||
<text v-else-if="afterServiceRecord.workerFeedbackReasonType === 2">师傅原因</text>
|
||
<text v-else>其他</text>
|
||
<text
|
||
v-if="afterServiceRecord.workerFeedbackReason">{{"，" + afterServiceRecord.workerFeedbackReason}}</text>
|
||
</view>
|
||
<view class="grid col-3 grid-square flex-sub margin-top-sm">
|
||
<view class="bg-img" v-for="(imgObj, imgIndex) in afterServiceRecord.imgsList"
|
||
:key="imgIndex" v-if="imgObj.imgUploadBy === 2">
|
||
<image :src="imgObj.imgUrl" @tap="viewImage($event, [imgObj.imgUrl])"
|
||
:data-url="imgObj.imgUrl" mode="aspectFill"></image>
|
||
</view>
|
||
</view>
|
||
</view>
|
||
<view v-else-if="afterServiceRecord.operType === 2">
|
||
<view class="margin-top-xs">
|
||
<text>师傅反馈结果：</text>
|
||
<text v-if="afterServiceRecord.workerFeedbackResult === 0">拒绝</text>
|
||
<text v-else-if="afterServiceRecord.workerFeedbackResult === 1">同意</text>
|
||
<text v-else-if="afterServiceRecord.workerFeedbackResult === 2">重新上门</text>
|
||
</view>
|
||
<view v-if="afterServiceRecord.workerFeedbackResult !== 2">
|
||
<text>师傅反馈：</text>
|
||
<text v-if="afterServiceRecord.workerFeedbackReasonType === 1">客户原因</text>
|
||
<text v-else-if="afterServiceRecord.workerFeedbackReasonType === 2">师傅原因</text>
|
||
<text v-else>其他</text>
|
||
<text
|
||
v-if="afterServiceRecord.workerFeedbackReason">{{"，" + afterServiceRecord.workerFeedbackReason}}</text>
|
||
</view>
|
||
<view class="grid col-3 grid-square flex-sub margin-top-sm">
|
||
<view class="bg-img" v-for="(imgObj, imgIndex) in afterServiceRecord.imgsList"
|
||
:key="imgIndex" v-if="imgObj.imgUploadBy === 2">
|
||
<image :src="imgObj.imgUrl" @tap="viewImage($event, [imgObj.imgUrl])"
|
||
:data-url="imgObj.imgUrl" mode="aspectFill"></image>
|
||
</view>
|
||
</view>
|
||
</view>
|
||
</view>
|
||
<view v-if="afterServiceRecord.customerFinalCheck != null" class="padding-tb-sm solid-top">
|
||
<view class='cu-tag bg-main-color radius light'>客户最终确认</view>
|
||
<view class="margin-top-xs">{{afterServiceRecord.customerFinalCheck === 1 ? '同意' : '不同意'}}
|
||
</view>
|
||
<view class="text-red" v-if="afterServiceRecord.customerFinalCheck === 0">订单交由平台协商处理</view>
|
||
<view v-else-if="afterServiceRecord.customerFinalCheck === 1">
|
||
<view v-if="afterServiceRecord.originalRefund > 0">
|
||
<view>
|
||
<text>本单退款，系统已发起按客户支付的帐户原路退回</text>
|
||
<text class="text-red">{{afterServiceRecord.originalRefund}}</text>
|
||
<text>元，银行按工作日退款，节假日顺延到帐。遇客户问询，请其耐心等待，到账时会在客户端”客户最终确认“处有到账时间。</text>
|
||
</view>
|
||
<view>退款支付到账：{{afterServiceRecord.refundApplyTime}}</view>
|
||
</view>
|
||
<view v-else-if="afterServiceRecord.originalRefund == 0 && servDetail.payStatus == 0">
|
||
<text>本单未支付，实际退回0.00元</text>
|
||
</view>
|
||
</view>
|
||
</view>
|
||
</view>
|
||
</view>
|
||
</view>
|
||
<!-- 订单编码和时间 -->
|
||
<view class="bg-white margin-top-sm padding margin-lr-sm margin-bottom-with-bar">
|
||
<view v-if="servDetail.orderDetailCode != null">订单编码：{{servDetail.orderDetailCode}}</view>
|
||
<view v-else>订单编码：{{servDetail.orderMasterCode}}</view>
|
||
<view class="margin-top-xs">订单时间：{{servDetail.createTime}}</view>
|
||
</view>
|
||
<!-- 底部操作栏 -->
|
||
<view class="cu-bar bg-white tabbar border fixed-bottom-bar" v-if="servDetail.orderDetailId != null && servDetail.orderStatus === 2">
|
||
<!-- <view class="action" data-popup="orderManage" @click="togglePopup">
|
||
<view class="cuIcon-list"></view> 订单管理
|
||
</view>
|
||
<view class="action" data-modal="sendUrgentMsgModal" @click="showModal">
|
||
<view class="cuIcon-mail">
|
||
<view class="cu-tag badge" v-if="servDetail.talkMsgNum > 0">{{servDetail.talkMsgNum}}</view>
|
||
</view>
|
||
发送急报
|
||
</view> -->
|
||
<view class="action" data-popup="orderManage">
|
||
</view>
|
||
<view class="action" data-modal="sendUrgentMsgModal">
|
||
</view>
|
||
<view v-if="servDetail.orderStatus === 2" class="bg-main-color submit" @click="workBegin">立即上门</view>
|
||
</view>
|
||
<uni-popup ref="orderManage" type="bottom" @change="changePopupState">
|
||
<view class="bg-white text-center">
|
||
<view v-for="(menu,index) in orderManageMenu" class="padding solid-bottom" :data-action="menu.action" @click="clickOrderManageMenu">
|
||
{{menu.name}}
|
||
</view>
|
||
</view>
|
||
<!-- 底部占位 -->
|
||
<view class="cu-bar bg-white fixed-bottom-bar"></view>
|
||
</uni-popup>
|
||
<!-- 模态框 -->
|
||
<urgent-msg :show="sendUrgentMsgModal" @hideModal="hideModal"></urgent-msg>
|
||
</view>
|
||
</template>
|
||
|
||
<script>
|
||
import productPicked from '@/components/goods-card/product-picked.vue';
|
||
import urgentMsg from '@/pages/order-manage/modal/urgent-msg.vue';
|
||
|
||
export default {
|
||
components: {
|
||
productPicked,
|
||
urgentMsg
|
||
},
|
||
data() {
|
||
return {
|
||
value: ['0'],
|
||
order: {},
|
||
servDetail: {},
|
||
finishRecord4Show: [],
|
||
servingColumnHeaders: ['购买型号', '购买量', '待服务'],
|
||
servedColumnHeaders: ['购买型号', '购买量', '已服务'],
|
||
servingValFields: ['standardName', 'standardNum', 'waitServerNum'],
|
||
servedValFields: ['standardName', 'standardNum', 'serverNum'],
|
||
ifShowPageMeta: false,
|
||
orderManageMenu: [{
|
||
name: '申请配件',
|
||
action: 'applyFittings'
|
||
}, {
|
||
name: '申请附加费',
|
||
action: ''
|
||
}, {
|
||
name: '拍照回单',
|
||
action: ''
|
||
}, {
|
||
name: '指派/撤回订单',
|
||
action: ''
|
||
}, {
|
||
name: '申请退单',
|
||
action: 'applyCancelOrder'
|
||
}],
|
||
sendUrgentMsgModal: false,
|
||
overtimeRecords: null
|
||
}
|
||
},
|
||
onLoad(options) {
|
||
if (options && options.order) {
|
||
this.order = JSON.parse(decodeURIComponent(options.order));
|
||
}
|
||
this.loadData();
|
||
},
|
||
methods: {
|
||
async loadData() {
|
||
let orderId = null;
|
||
let funName = null;
|
||
if (this.order.orderDetailId == null) {
|
||
// 展示主单信息
|
||
orderId = this.order.orderMasterId;
|
||
funName = "getOrderMasterDetail";
|
||
} else {
|
||
// 展示子单信息
|
||
orderId = this.order.orderDetailId;
|
||
funName = "getOrderDetail";
|
||
}
|
||
let servDetailRes = await this.$request[funName]({
|
||
id: orderId
|
||
});
|
||
this.servDetail = servDetailRes.data;
|
||
},
|
||
changePopupState(e) {
|
||
this.ifShowPageMeta = e.show;
|
||
},
|
||
togglePopup(e) {
|
||
if (this.ifShowPageMeta) {
|
||
this.$refs[e.currentTarget.dataset.popup].close();
|
||
} else {
|
||
this.$refs[e.currentTarget.dataset.popup].open();
|
||
}
|
||
},
|
||
clickOrderManageMenu(e) {
|
||
this[e.currentTarget.dataset.action]();
|
||
},
|
||
applyFittings() {
|
||
console.log("申请配件")
|
||
},
|
||
applyCancelOrder() {
|
||
let params = {
|
||
orderInfo: this.servDetail.mainServOrder
|
||
}
|
||
console.log(params)
|
||
uni.navigateTo({
|
||
url: '/pages/order-manage/cancel-order?params=' + encodeURIComponent(JSON.stringify(params))
|
||
})
|
||
},
|
||
async workBegin() {
|
||
let curDate = new Date();
|
||
let formatCurDate = curDate.getFullYear() + '-' + (curDate.getMonth() + 1) + '-' + curDate.getDate()
|
||
+ ' ' + curDate.getHours() + ':' + curDate.getMinutes() + ':' + curDate.getSeconds();
|
||
let params = {
|
||
id: this.servDetail.orderDetailId,
|
||
orderStatus: 3,
|
||
workBeginTime: formatCurDate
|
||
}
|
||
let res = await this.$request.updateDetailOrder(params);
|
||
if (res && res.code === 0) {
|
||
this.loadData(this.servDetail.orderDetailId);
|
||
uni.showToast({
|
||
icon: 'success'
|
||
})
|
||
}
|
||
},
|
||
showModal(e) {
|
||
this[e.currentTarget.dataset.modal] = true;
|
||
},
|
||
hideModal(e) {
|
||
this[e.currentTarget.dataset.modal] = false;
|
||
},
|
||
viewImage(e, imgList) {
|
||
uni.previewImage({
|
||
urls: imgList,
|
||
current: e.currentTarget.dataset.url
|
||
});
|
||
},
|
||
async makeCustomerPhoneCall(order) {
|
||
uni.makePhoneCall({
|
||
phoneNumber: order.customerPhone
|
||
})
|
||
if (order.orderDetailId == null) {
|
||
let res = await this.$request.callCustomer({
|
||
id: order.orderMasterId,
|
||
isCall: '02'
|
||
});
|
||
} else {
|
||
this.$request.callDetailCustomer({
|
||
id: order.orderDetailId,
|
||
isCall: '02'
|
||
});
|
||
}
|
||
this.loadData();
|
||
},
|
||
makePhoneCall(phoneNum) {
|
||
uni.makePhoneCall({
|
||
phoneNumber: phoneNum
|
||
})
|
||
},
|
||
async rejectDetailOrder(order) {
|
||
let res = await this.$request.rejectDetailOrder({
|
||
id: order.orderDetailId
|
||
});
|
||
if (res && res.code === 0) {
|
||
this.loadData();
|
||
uni.showToast({
|
||
icon: 'none',
|
||
title: '操作成功',
|
||
duration: 1000
|
||
})
|
||
} else {
|
||
uni.showToast({
|
||
icon: 'none',
|
||
title: '操作失败'
|
||
})
|
||
}
|
||
},
|
||
}
|
||
}
|
||
</script>
|
||
|
||
<style scoped>
|
||
.bar-first-action {
|
||
margin-left: unset !important;
|
||
font-size: 30rpx !important;
|
||
}
|
||
</style>
|